Delivery Information

Delivery

All Australian orders are shipped with the following carriers :

  • Australia Post Express Post (2-3 business days) – for small packages only
  • Quicklee Freight (Local Perth Only 1 business days) – all size packages Perth Metro Area only.
  • TNT Air Bag (1 business day) – small items only.
  • TNT Road Freight (5-7 business days) – all size packages.

All International orders are shipped with the following carriers :

  • Australia Post Economy Air Freight (7-10 business days) – for small packages only
  • Australia Post Priority Air Freight (5-7 business days) – for small packages only.
  • TNT International (5-7 business day) – all size packages.

Insurance

Insurance can only be provided with TNT International :

  • Insurance can be provided for road freight within Australia
  • All international shipments are able to have insurance provided.
  • Insurance costs are additional to quoted freight charges and do need to be arranged in advance by the customer.

Orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are generally shipped the same day. Orders placed after 12:00 pm EST or holidays will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).

Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.